Customers

Efficiency:

A Quick Case study of one company’s dramatic improvement in reporting

L'Occitane Australia: Retailer and Distributor.

L'Occitane is well known and admired around the world for its unique range of fragrant products for body, bath and home using traditional ingredients and time honoured formulations from Provence France.

"Custom written reports were required to meet our weekly and monthly reporting requirements" commented Ian Wainer, CFO. "However no matter how many reports were written we could never find the right balance to meet the ever changing requests from management and our overseas head office. Each new report cost several hundreds of dollars".

"The immediate benefit we received from implementing PowerOLAP was a reduction in reporting times from 40 hours per month to just 8 hours. We created the reports ourselves with ‘drag and drop’ ease"

The reduction in reporting time has allowed the business to integrate the budgeting, modeling and forecasting into the monthly cycle. The immediacy of informatin availability not only allows the business to react faster but to also reforecast to meet changing market trends within the confines of the production and shipping lead times.




Effectiveness:
A Quick Case study of one company’s dramatic revenue improvement"

Blue Hills Liquor Distributors
Homebush Bay Sydney NSW:


Blue Hills distributes a broad range of alcoholic beverages to the Hotel, Restaurant and Café market in Sydney.

"Our IT manager is a report generator specialist. We had over 18 reports appearing in our emails every morning and another 20 monthly. Yet with all this information we could not adequately pinpoint the true drivers of the business" said Graeme Johnston General Manager.

"The Sales Analysis and Customer Tenure Analysis models together with Focus’ "customer aggregation theory" revealed insights which could not be achieved from our normal reporting system".

Minor changes were made to the focus of each sales representative and how their targets were set. The result? A staggering $2.9 million growth in sales revenue in the first year and a massive increase in return on investment per sales representative. All this and no increases in head count.